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Travel & Hospitality AI agent · Cruise security

Cruise Vessel Security AI Agent

Map surveillance coverage against the spaces the statute names, hold each incident with the footage covering it, and keep the annual confirmation ready for the company security officer who gives it.

4–6 weeksTypical delivery
Your stackDeployment
Bare statuteNamed officer
Agent CareAfter launch

What this agent does

Assembles the evidence, never the confirmation

In
01

An incident is reported, and 46 U.S.C. 3507(g)(1) wants it in a log book law enforcement can reach.

02

An incident is reportable, and 3507(g)(3)(A)(i) says telephone the FBI as soon as possible, on no clock.

Reason
03

A camera drops out, and coverage the 3507(b)(1) surveillance plan promised stops matching the decks.

04

Footage ages, and 3507(b)(4) holds it twenty days, or four years once the FBI calls it relevant.

05

A crewmember opens a stateroom, and 3507(f) wants date, time and identity on an electronic record.

Decide
06

An arrival nears, and 42 CFR 71.21 wants illness reported twenty-four hours out, then four hours out.

07

A year turns, and the company security officer confirms the systems operational under 3507(b)(1)(E)(ii).

Out
08

A rule is looked for, and 83 FR 12086 reserved 33 CFR Parts 120 and 128, leaving the CVSSA bare.

09

Execute write actions only inside the approval boundaries agreed during implementation.

Product statement

The agent maps coverage and tracks the clocks. A classification society attests installation under 3507(b)(1)(E)(i); the company security officer gives the annual confirmation at (E)(ii).

Example workflow

One incident, footage to confirmation

AgentHuman
1Incident evidence receivedLog book entries, camera health feeds, stateroom access records or ship medical logs
2Incident context assembledThe incident, the deck it happened on, the cameras covering it and the clock it started
3Security record draftedThe incident, the footage held against it, the gaps and completeness
4Controls appliedCoverage checks, retention-clock checks, pre-arrival illness checks and completeness confidence
No human action required

Stages 1 to 4 run unaided, and nothing is confirmed at any of them — the agent is assembling, and the security lane opens at the completeness gate.

5DecisionSplits at the completeness gate
Evidence sufficient

Goes to the company security officer to confirm.

Anything thin

Adds a fleet security read first.

Security review

The record is held with its incident, its footage and the report feeding the quarterly compilation under 3507(g)(4)(A).

Confirm · Append evidence · Send to security review
Confirmed — by the company security officer
6Incident and camera records updatedOnly where write access and records policy allow it
7Outcome evaluatedCoverage accuracy, retention holds, reviewer corrections and what the read found
Corrections

Each security correction is counted in the evaluation.

What should not run autonomously

Human approval stays in control

Outside the boundary — human approval required8 items
Confirming the surveillance systems are operational.
Telephoning the FBI under 3507(g)(3)(A)(i).
Signing examination findings under 3507(d).
Filing the written report under 3507(g)(3)(A)(ii).
Automation boundaryAgent acts unaided
Map the coverage to each space the statute names.
Hold each reported incident together with the footage.
Mark the footage nearing the end of the period 3507(b)(4) sets.
Track the two pre-arrival illness clocks that 42 CFR 71.21 sets.
Nothing is confirmed or reported except by a named person, inside the agreed boundaries.
Judging whether coverage in fact met the statute.
Telling the Coast Guard the vessel is compliant.
Deciding that an incident is not reportable.
Changes to footage, log books or access records.

Example output

One incident, annotated

The CDC Vessel Sanitation Program is statutory under 42 U.S.C. 264 and 42 CFR 71.41, with unannounced inspections twice a year; this record is one incident.

Security record · single incidentIllustrative example
Incident
Recorded as
Coverage
Evidence of record
Confidence
Held for
Reportable incident, 3507(g)(1)
Logged and matched to covering footage
Promenade deck, camera out
Log book entry, 3 August 2026
Held unconfirmed
The company security officer, by name
As receivedTaken from the log book entry and the camera health feed — it reaches as far as those sources do.
What the record holds Log book entry Camera health feed Retention hold
Why no confirmation hereWhether the systems are operational is reserved to 3507(b)(1)(E)(ii).
ActionConfirmAppend evidenceSend to security review
What the score decidesBelow the configured threshold the record picks up a security read before the officer sees it.

Value

Where AI adds value

The same four claims, placed at the point in the workflow where each one applies.

Where the value landsValue 01 – 04
Every incidentFrom the system that logged it
03Evidence

Where the evidence is used

The shipped transportation/vessel-emissions-compliance-agent answers to EU and IMO instruments through an accredited verifier; this answers to the Coast Guard, the FBI, DOT and CDC on incidents and illness — different regulator, trigger, evidence and clock.

01Approved path

A statute with no rulebook

The 2018 rule at 83 FR 12086 reserved 33 CFR Parts 120 and 128 and excludes the CVSSA, so rails, peepholes, latches on keels laid after 27 July 2010 and overboard detection answer to 3507(a) alone.

02Human review

What was checked, and not found

The VSP special-report threshold, the inspection score, VSP headcount now, a fixed-hour FBI clock, a signature in 46 U.S.C. 3508, the Coast Guard form signature block and the latest quarter published under 3507(g)(4)(A) were checked, and none was confirmed.

04Build an evidence trail

The incident, the footage covering it and the officer who confirmed stay on the record.

Integrations

Typical integrations

Five system groups connect to the same agent. Which of them are in scope is decided in discovery.

Surveillance and camerasCCTV · camera health
Coverage and retention
Incident and log bookLog book entries
Incident reports
Access and personnelStateroom access records
Crew training certificates

Agent

Cruise vessel security

Reads the incidents
Assembles the record
Holds for the officer

Medical and public healthShip medical log
Pre-arrival illness reports
Observability & evaluationOpenTelemetry · Langfuse
Supported monitoring/evaluation sources

Integration availability depends on the client's existing systems and API access.

Agent controls

Six angles between the model and the officer

Six angles taken on one incident, each less forgiving than the last. What holds up is mapped out below.

L6 · Outermost — last line of defenceInward → L1 · closest to the model
L6Rollback / safe modeNarrow the agent to footage assembly when evaluation or production signals degrade.Roll back
L5Version monitoringTrack model, prompt and retention rules; about half the CDC Vessel Sanitation Program staff went in the April 2025 reduction in force, with no change to the duty.Track
L4TraceabilityRecord each incident, the footage behind it and every read of the record; Pub. L. 119-60 amended 3507(f) on 18 December 2025 and is in force.Record
L3Officer releaseHold the record for the company security officer; the hold governs release, not the plan cycle at 3507(b)(1)(D) to (F).Gate
L2Scope guardrailsTest the evidence against 46 U.S.C. 3507, the 3508 crime-scene training and the 3509 medical standards, in force since 1 January 2021.Restrict
L1Confidence thresholdsRoute a thin record to a security read first; the acoustic hailing device and the FBI-reviewed guide at 3507(c) have no rule construing them.Require review
Model coreEvidence assembled — the incident, the footage, the coverage and completeness
L1 – L2Test whether a record may stand
L3Puts the confirmation in a person's hands
L4 – L5Keep the incident and the footage behind it
L6Drops back to footage assembly when signals degrade

How Nestack evaluates it

Evaluate the whole assembly — not only the security record that comes out.

Coverage runs the whole depth of the workflow, and every layer is cut by slice.

Surface — the record an investigator reads
Depth of coverage ▼
E1Final-output evaluationDid the record hold the footage each incident actually needed?
E2Step-level evaluationDid the agent read the right vessel, the right deck and the live camera state?
E3Tool evaluationDid it read and write the correct incident and the correct retention hold?
E4Confidence calibrationDo low-confidence records actually attract more security corrections?
E5Slice evaluationHow does performance change across specific incident classes?
E6Business outcomeHow many records needed a correction before the officer confirmed?
Floor — the vessel the owner answers for

Failure modes

Where each failure originates in the agent

Seven failure modes, each placed at the stage that first shows it.

Agent lifecycleDirection of processing →
01 · Retrieval1 mode
KB-03

Stale coverage read

The camera state read is not the one now in service.

Stage gathersThe vessels, the decks, the cameras and the dates
02 · Reasoning2 modes
KB-04

Coverage asserted, not shown

An incident is called covered without its footage.

KB-06

Absent rule read as written

A missing regulation is worked as though issued.

Stage proposesIncidents, their footage and completeness
03 · Tool / write2 modes
KB-02

Thin record passed forward

A record moves on without the security read.

KB-05

Bound to the wrong voyage

Footage is filed against the wrong voyage.

Stage writesOnly where write access and approval policy allow it
04 · Output1 mode
KB-01

Confirmed, footage unrecorded

The record shows a confirmation but not what covered it.

Stage returnsThe record an officer confirms and the FBI reads
05 · Change / Version1 mode
KB-07

Silent retention regression

A configuration change moves the hold, not the record.

Stage tracksModel, prompt, retention rules and record fields
Sev-1 · a confirmation given on no footage Sev-2 · wrong footage reaches the record Sev-3 · source degrades, record unconfirmed

Affected slices

Reportable crime incidents absorb the corrections

A voyage-level coverage figure can read clean while reportable crime incidents carry most of the rework. Nestack reports the correction rate by incident class, not only in total.

Slice performance — reported separately, not only in aggregateIllustrative example
SliceFailure rateLift Lift vs. thresholdStatus
Reportable crime incidents8.3%3.6× Review
Stateroom access exceptions5.9%2.6× Review
Overboard detection alerts3.7%1.6× Watch
Routine camera health faults2.1%0.9× Normal
Bar: correction-rate lift vs. camera-fault baseline · scale 0–4.0× · tick marks the 2.0× review threshold 2 of 4 slices over threshold

Evidence-linked improvement

What overwritten footage costs

A loop ends when the overwritten footage has become a case the next release must pass. That suite is what the next confirmation given is measured against.

Improvement cycle · five stagesSwitchback — the path turns at Improve and returns at Learn
01Detect

Correction rate rises on reportable crime incidents.

02Diagnose

The twenty days that ran out before anyone asked for the recording are read back until one cause remains.

03Improve

Number the change; the incidents that drove it are filed underneath it.

04Verify

Each touched voyage case is run once more, and one red holds it back.

05Learn

It stays on as a standing test, and the notification rules move with it.

Learn → DetectThe return edge. The next sailing season is measured against a suite one case longer.

Typical build scope

Twelve workstreams across six weeks

The build scope read against the delivery timeline. Week structure follows the six-week plan — discovery, sources, record assembly, evaluation, integration, then production validation and handover.

Workstream Week 1Week 2Week 3Week 4Week 5Week 6
01Reportable-incident discovery and boundary work.
02Camera, log book and access sources.
03Incident-to-footage and retention-clock mapping.
04Incident and footage ingestion.
05Incident, vessel and record binding.
06Completeness scoring and review routing.
07Security officer confirmation workflow.
08Camera and access-system integration.
09Coverage and retention cases.
10Guardrails and confirmation controls.
11Incident-trail instrumentation.
12Deployment, documentation and Agent Care handover.
12 workstreams · 6 weeks · bar shows the weeks a workstream is active — several run in parallel Final scope and sequence confirmed in discovery

Engagement tiers

What each tier includes

Rows are the capabilities named in each tier's scope. Higher tiers include everything below them.

Capability✓ in scope · — not at this tier PilotOne vessel, one season ProductionProduction security workflow AdvancedMultiple vessels / fleets
Introduced at Pilot
Record assembly to your incidents
Company security officer release
Surveillance-coverage baseline
Introduced at Production
Reporting by voyage
Confirmation workflow in your systems
Approved write-back
Access-record integration
Introduced at Advanced
Multi-vessel fleets
Cross-voyage evidence packs
Large camera estates
Multi-authority notification controls
Build price From $5,000 From $8,000 Custom quote
Final build priceConfirmed after discovery based on integrations, workflow complexity, incident volume, approval controls and deployment requirements.
Separate from buildBuild pricing is separate from recurring Agent Care, which covers managed monitoring, evaluations, incidents and verified improvements after launch.

What we need from you

What you bring, and what we build with it

Each input maps to a piece of build scope and a week in the delivery timeline.

You bringWe build with it
01Your vessels and the decks each camera covers Camera inventory mapping and coverage captureWeek 1
02Representative log book, camera and access records Record binding, retention logic and the coverage baselineWeek 2
03Your reading of the 3507(a) fittings and the 3507(c) guide Incident mapping, footage binding and the automation boundaryWeek 1
04Access to relevant APIs, feeds or exports Camera, log book and access-source assessment, then integration setupWeek 2
05Voyages you would not want examined Coverage cases and failure testingWeek 4
06What no security record may prove Completeness scoring, review routing, guardrails and release controlsWeek 3
07A company security officer to confirm Confirmation workflow, then pilot and production validationWeeks 5–6
Nothing else is required Deployment, documentation and Agent Care handover are ours.

Delivery timeline

Four phases across six weeks

What you see is time actually worked rather than spacing, so the fifth band has to hold two phases.

Phase W1W2W3W4W5W6
Discovery W1
Build W2 – W3
Evaluate W4 – W5
Pilot & Launch W5 – W6
Week focus W1Security workflow discovery, incident mapping and the automation boundary W2Source integration and the surveillance-coverage baseline W3Record assembly, retention logic and release controls W4Evaluation suite, coverage cases and failure-mode testing W5Camera integration, pilot incidents and targeted corrections W6One sailing season run under the company security officer, then Agent Care handover
Reading the bandEach bar covers only the weeks its own work is named for. The fifth holds a pair because the work does.
At the end of W6When the incident record validates, Agent Care takes the agent on.
DurationSix-week plan shown · typical delivery 4–6 weeks depending on scope confirmed in discovery.

Next step · Travel & Hospitality AI agent

Build a cruise security agent around the confirmation an officer gives each year.

One incident and the footage that covered it is where this starts. Show us your camera map and the decks 46 U.S.C. 3507(a) names, because no implementing regulation stands under the statute and your own procedure is the whole of it. Illness reporting is a separate clock.

Nestack Agents · Cruise securityAGT-TH-19 · Agent Care available after launch