Capture the disclosure word for word, run a separate clock to each body that must receive a report, and hand the record to the named person who reports it themselves.
A programme-level verbatim-capture figure can read clean while one intake type absorbs most of the corrections. Nestack reports the lead-correction rate by intake type, not only in total.
Slice performance — reported separately, not only in aggregateIllustrative example
Slice
Failure rate
Lift
Lift vs. threshold
Status
Disclosures across channels
8.8%
3.7×
Review
Multi-body destination sets
6.4%
2.7×
Review
Third-party or anonymous intake
4.0%
1.7×
Watch
Single-destination intakes
1.8%
0.8×
Normal
Bar: lead-correction-rate lift vs. single-destination baseline · scale 0–4.0× · tick marks the 2.0× review threshold2 of 4 slices over threshold
Evidence-linked improvement
What a missed clock leaves behind
A cycle closes when the late notification is a regression case. That suite is what the next intake held is measured against.
Improvement cycle · five stagesSwitchback — the path turns at Improve and returns at Learn
01Detect
Lead-correction rate rises in one intake type.
02Diagnose
The conversation written up from memory the next morning is read back until one cause is left.
03Improve
The fix carries a number, and the intakes that forced it travel with it.
04Verify
Nothing goes out until every touched intake case has passed again.
05Learn
It is kept permanently, and the clock rules are amended alongside it.
Learn → DetectThe return edge. The next intake is measured against a suite one case longer.
Typical build scope
Twelve workstreams across six weeks
The build scope read against the delivery timeline. Week structure follows the six-week plan — discovery, sources, assembly workflow, evaluation, integration, then production validation and handover.
WorkstreamWeek 1Week 2Week 3Week 4Week 5Week 6
01Intake workflow discovery and boundary definition.
02Roster, training and screening sources.
03Destination register, clocks and retention mapping.
04Intake capture and write-once storage.
05Clock logic and first-knowledge binding.
06Destination matching and lead routing.
07Reporter hand-off workflow.
08Roster and case-store integration.
09Clock and destination cases.
10Guardrails and refusal controls.
11Intake-trail instrumentation.
12Deployment, documentation and Agent Care handover.
12 workstreams · 6 weeks · bar shows the weeks a workstream is active — several run in parallelFinal scope and sequence confirmed in discovery
Engagement tiers
What each tier includes
Rows are the capabilities named in each tier's scope. Higher tiers include everything below them.
Capability✓ in scope · — not at this tierPilotOne site, one governing bodyProductionProduction roster systemsAdvancedMultiple bodies / states
Introduced at Pilot
Capture and clocks to your rules✓✓✓
Named-reporter hand-off✓✓✓
Verbatim-capture baseline✓✓✓
Introduced at Production
Reporting by destination—✓✓
Hand-off workflow in your systems—✓✓
Approved write-back—✓✓
Roster-and-training integration—✓✓
Introduced at Advanced
Multi-state clock rules——✓
Cross-body destination sets——✓
High intake volume——✓
Multi-body notification controls——✓
Build priceFrom $5,000From $8,000Custom quote
Final build priceConfirmed after discovery based on integrations, workflow complexity, transaction volume, approval controls and deployment requirements.
Separate from buildBuild pricing is separate from recurring Agent Care, which covers managed monitoring, evaluations, incidents and verified improvements after launch.
What we need from you
What you bring, and what we build with it
Each input maps to a piece of build scope and a week in the delivery timeline.
You bringWe build with it
01Your intake channels and record structure→Intake capture and write-once storageWeek 1
02Representative past intakes, redacted→Capture baseline, clock binding and destination matchingWeek 2
03Your destinations, by state and governing body→Destination register, clock rules and the automation boundaryWeek 1
04Access to relevant APIs, feeds or exports→Roster, training and screening assessment, then integration setupWeek 2
05Records you would not want edited→Destination cases and failure testingWeek 4
06What no intake may ever become→Destination matching, lead routing, guardrails and refusal controlsWeek 3
07Named reporters and a safeguarding lead→Reporter hand-off workflow, then pilot and production validationWeeks 5–6
Nothing else is requiredDeployment, documentation and Agent Care handover are ours.
Delivery timeline
Four phases across six weeks
The chart is drawn from the weeks actually spent, which is the reason the fifth one is doubled.
PhaseW1W2W3W4W5W6
DiscoveryW1
BuildW2 – W3
EvaluateW4 – W5
Pilot & LaunchW5 – W6
Week focusW1Intake discovery, destination mapping and the automation boundaryW2Source integration and the capture baselineW3Assembly workflow, clock logic and hand-off controlsW4Evaluation suite, refusal checks and failure-mode testingW5Roster integration, pilot intakes and targeted correctionsW6One season run under the named reporter, then Agent Care handover
Reading the bandA bar spans the weeks its own work is named in and no others. The doubled fifth week is real work, not padding.
At the end of W6The final checks clear on live intakes and monitoring moves to Agent Care.
DurationSix-week plan shown · typical delivery 4–6 weeks depending on scope confirmed in discovery.
Next step · Sports & Fitness agent
Build a safeguarding-report agent around the person who has to report.
Show us how a disclosure reaches you today and who would have to report it. The record has to survive a state agency, a governing body and a proceeding reading it back, word for word, years later.