Answer general nutrition questions from a configured library, suppress the topics that must not be answered at all, and route individualised or clinical questions to a named dietitian.
Aggregate suggestion quality can look acceptable while a small number of member cohorts absorb nearly all of the missed referrals. Nestack measures the referral-miss rate by slice, not only in total.
Slice performance — reported separately, not only in aggregateIllustrative example
Slice
Failure rate
Lift
Lift vs. threshold
Status
Disordered-eating flags
6.3%
3.6×
Review
Tested athletes, supplements
4.2%
2.4×
Review
Exclusive-scope states
3.0%
1.7×
Watch
General members, no flags
1.4%
0.8×
Normal
Bar: referral-miss-rate lift vs. the general-member baseline · scale 0–4.0× · tick marks the 2.0× review threshold2 of 4 slices over threshold
Evidence-linked improvement
No cycle closes without a new test
An apology does not close a cycle; a case the next release must pass does. That suite is what the next suggestion leaving the agent is measured against.
Improvement cycle · five stagesSwitchback — the path turns at Improve and returns at Learn
01Detect
Referral-miss rate rises in a member cohort.
02Diagnose
Pull the suggestion and the profile it was drawn against, then read until one cause survives.
03Improve
The correction is versioned, with the suggestions that motivated it attached.
04Verify
A failing case holds the release until it passes.
05Learn
The case is added permanently, and the referral thresholds move with it.
Learn → DetectThe return edge. The next detection is measured against a suite that just grew.
Typical build scope
Twelve workstreams across six weeks
The build scope read against the delivery timeline. Week structure follows the six-week plan — discovery, sources, guidance workflow, evaluation, integration, then production validation and handover.
WorkstreamWeek 1Week 2Week 3Week 4Week 5Week 6
01Nutrition workflow discovery and scope definition.
02Member-system and food-data source.
03Library, referral-list and state rule-set mapping.
04Member-record ingestion and entry.
05Guidance logic and library binding.
06Confidence scoring and screened-topic routing.
07Dietitian review workflow.
08Member-app and club-system integration.
09Referral-threshold cases.
10Guardrails and scope controls.
11Suggestion-trail instrumentation.
12Deployment, documentation and Agent Care handover.
12 workstreams · 6 weeks · bar shows the weeks a workstream is active — several run in parallelFinal scope and sequence confirmed in discovery
Engagement tiers
What each tier includes
Rows are the capabilities named in each tier's scope. Higher tiers include everything below them.
Capability✓ in scope · — not at this tierPilotOne club, one libraryProductionProduction member systemsAdvancedMultiple brands / sites
Introduced at Pilot
General information from your library✓✓✓
Dietitian release✓✓✓
Suggestion-quality baseline✓✓✓
Introduced at Production
Reporting by member profile—✓✓
Release workflow in your systems—✓✓
Approved write-back—✓✓
Member-app integration—✓✓
Introduced at Advanced
Multiple state rule sets——✓
Multi-stage clinical review——✓
High member volume——✓
Multi-brand programme controls——✓
Build priceFrom $5,000From $8,000Custom quote
Final build priceConfirmed after discovery based on integrations, workflow complexity, member volume, approval controls and deployment requirements.
Separate from buildBuild pricing is separate from recurring Agent Care, which covers managed monitoring, evaluations, incidents and verified improvements after launch.
What we need from you
What you bring, and what we build with it
Each input maps to a piece of build scope and a week in the delivery timeline.
You bringWe build with it
01Your nutrition library and approved recipe set→Library ingestion and source mappingWeek 1
02Representative member questions→Guidance baseline, scope extraction and library bindingWeek 2
03Your referral list and the professionals on it→Referral-list verification and scope-boundary definitionWeek 1
04Access to relevant APIs, feeds or exports→Member-system and food-data assessment, then integration setupWeek 2
05Suggestions that should have been a referral→Referral cases and the evaluation suiteWeek 4
06Where general information has to stop→Confidence scoring, topic screening, guardrails and scope controlsWeek 3
07Named dietitians to review suggestions→Dietitian review workflow, then pilot and production validationWeeks 5–6
Nothing else is requiredDeployment, documentation and Agent Care handover are ours.
Delivery timeline
Four phases across six weeks
Each band covers the weeks the work really takes, so week 5 carries evaluation and launch together.
PhaseW1W2W3W4W5W6
DiscoveryW1
BuildW2 – W3
EvaluateW4 – W5
Pilot & LaunchW5 – W6
Week focusW1Nutrition workflow discovery, scope mapping and the state rule setW2Source integration and the guidance baselineW3Guidance workflow, screening logic and release controlsW4Evaluation suite, suppressed-topic checks and failure-mode testingW5Member-app integration, a pilot cohort and targeted correctionsW6A cohort of members supported under a dietitian, then handover
Reading the bandEach bar sits only on the weeks its work is named in. The fifth week genuinely carries two kinds of work.
At the end of W6Validation finishes on live members and Agent Care assumes monitoring.
DurationSix-week plan shown · typical delivery 4–6 weeks depending on scope confirmed in discovery.
Next step · Sports & Fitness AI agent
Build a nutrition agent that stays on the general side of the line.
Show us your library, your referral list and the states you operate in. A dietitian you name signs anything individual, and the workflow is built around that signature.