Determine taxability, prepare and reconcile indirect-tax returns and assemble the filing package — submission and payment stay with an authorised person, with evaluation, audit trails and guardrails built in.
Ingest sales and purchase transactions from supported ERP, billing, e-commerce and marketplace sources.
02
Normalise each line into customer, ship-from and ship-to, product or service code and date.
Reason
03
Determine taxability and rate for the jurisdiction a transaction sources to, on the date it sources.
04
Apply the registration footprint, exemption certificates and the client's agreed taxability positions.
05
Prepare each return and reconcile it to the transaction detail and the general ledger.
Decide
06
Detect tie-out variances, certificate gaps, nexus thresholds in reach and calendar changes.
07
Route variances, unregistered jurisdictions and low-confidence determinations to human review.
Out
08
Retain the workpaper trail — source detail, rate applied, tie-out and reviewer decision.
09
Assemble the filing package and hold it; submission and remittance need explicit authorisation.
→Product statement
The agent prepares and reconciles inside the approval boundaries agreed during implementation; an authorised person submits the return and releases the money.
Example workflow
One filing period, end to end
AgentHuman
1Period drawnERP, billing, e-commerce and marketplace transactions
2Positions resolvedRegistration footprint, sourcing, taxability, certificates and the rates in force on each date
3Return preparedLiability by jurisdiction, schedules and the ledger tie-out
4Controls appliedTie-out variance, certificate coverage, nexus and calendar checks, and the confidence threshold
No human action required
Stages 1 to 4 run without a person in the loop — nothing has been filed or paid yet, so the lane stays empty until the gate.
5DecisionSplits on the tie-out and confidence gate
Ties out
Goes forward for authorisation.
Variance or gap
Held for the indirect-tax reviewer.
Reviewer authorisation
The package is held with its workpapers, tie-out, certificate coverage and confidence.
Authorise · Adjust · Escalate
Authorised — handed back▼
6Filing package handed overAn authorised person submits and pays; the agent attaches the confirmation to the workpapers
One jurisdiction mix can carry the whole error rate
Single-state monthly filings behave predictably; home-rule cities, exempt sales and newly registered states are where determination and tie-out errors concentrate. Nestack reports performance by slice, not only in total.
Slice performance — reported separately, not only in aggregateIllustrative example
Slice
Failure rate
Lift
Lift vs. threshold
Status
Home-rule jurisdictions
5.2%
3.3×
Review
Exempt and resale sales
3.7%
2.4×
Review
Newly registered states
2.8%
1.8×
Watch
Single-state monthly filings
1.0%
0.6×
Normal
Bar: lift vs. single-state baseline · scale 0–4.0× · tick marks the 2.0× review threshold2 of 4 slices over threshold
Evidence-linked improvement
Rates and certificates go stale on a date
Each cycle ends with a rate source re-dated, a certificate chased or a tie-out rule tightened — and the next period is measured against that.
Improvement cycle · five stagesSwitchback — the path turns at Improve and returns at Learn
01Detect
Tie-out variance or notices rise in a cohort.
02Diagnose
Traced to a rate source, a sourcing rule, a certificate or the feed.
03Improve
The fix is approved, version-linked and dated from the period it applies.
04Verify
Affected periods are prepared and tied again.
05Learn
That period becomes a standing case in the regression calendar.
Learn → DetectThe return edge. The next period starts with one more dated rule and one more re-tied case.
Typical build scope
Twelve workstreams across six weeks
The build scope read against the delivery timeline. Week structure follows the six-week plan — discovery, data, determination logic, evaluation, integration, then production validation and handover.
WorkstreamWeek 1Week 2Week 3Week 4Week 5Week 6
01Workflow discovery and filing-authority definition.
02Registration footprint and filing calendars.
03Source-system and tax-engine assessment.
04Transaction ingestion and sourcing data.
05Taxability, sourcing and rate-date logic.
06Certificate matching and coverage checks.
07Return preparation and ledger tie-out.
08Filing-portal and remittance integration.
09Evaluation suite and regression periods.
10Guardrails and filing-authorisation controls.
11Observability and trace instrumentation.
12Deployment, documentation and Agent Care handover.
12 workstreams · 6 weeks · bar shows the weeks a workstream is active — several run in parallelFinal scope and sequence confirmed in discovery
Engagement tiers
What each tier includes
Rows are the capabilities named in each tier's scope. Higher tiers include everything below them.
Capability✓ in scope · — not at this tierPilotOne state and its localsProductionProduction filing cycleAdvancedMulti-state and home rule
Introduced at Pilot
Return preparation and tie-out✓✓✓
Human authorisation before filing✓✓✓
Baseline evaluation✓✓✓
Introduced at Production
Client taxability positions—✓✓
Exemption-certificate checks—✓✓
Authorised filing packages—✓✓
Observability and evaluation—✓✓
Introduced at Advanced
Home-rule and local schedules——✓
Nexus and calendar monitoring——✓
Multi-entity, high volume——✓
Enterprise controls——✓
Build priceFrom $5,000From $8,000Custom quote
Final build priceConfirmed after discovery based on jurisdictions in scope, transaction volume, certificate coverage, filing controls and deployment requirements.
Separate from buildBuild pricing is separate from recurring Agent Care, which covers managed monitoring, evaluations, incidents and verified improvements after launch.
What we need from you
What you bring, and what we build with it
Each input maps to a piece of build scope and a week in the delivery timeline.
You bringWe build with it
01Your registrations, filing calendars and portal access→Registration footprint and filing-calendar mappingWeek 1
02Who may submit a return and release the remittance→Filing-authority definition and authorisation controlsWeek 1
03Access to the ERP, billing and marketplace transaction data→Source-system and tax-engine assessment, then ingestionWeek 2
04Your agreed taxability positions by product and service→Taxability, sourcing and rate effective-date logicWeek 3
05Exemption certificates and the customers they cover→Certificate matching, coverage checks and expiry handlingWeek 3
06Recent returns, notices and any amended filings→Evaluation suite, regression periods and failure-mode testingWeek 4
07Named reviewers or test users→Authorisation workflow, then the pilot filing cycle and validationWeeks 5–6
Nothing else is requiredDeployment, documentation and Agent Care handover are ours.
Delivery timeline
Four phases across six weeks
Phases are drawn over the weeks they actually occupy. Week 5 runs evaluation and the first supervised filing cycle together.
PhaseW1W2W3W4W5W6
DiscoveryW1
BuildW2 – W3
EvaluateW4 – W5
Pilot & LaunchW5 – W6
Week focusW1Workflow discovery, filing authority and registration footprintW2Transaction ingestion, engine access and the determination baselineW3Taxability and sourcing logic, certificates and the ledger tie-outW4Evaluation suite, authorisation guardrails and failure-mode testingW5Portal and remittance integration, then a supervised filing cycleW6One live period filed under authorisation, then Agent Care handover
Reading the bandBars cover only the weeks their work is named in. Nothing is filed before week 5, and only under authorisation.
At the end of W6One live period is prepared, tied out, authorised and filed by your team, then Agent Care monitors.
DurationSix-week plan shown · typical delivery 4–6 weeks depending on scope confirmed in discovery.
Next step · Accounting AI agent
Build a sales-tax filing agent around your compliance calendar.
Show us your registrations, transaction sources and who signs the returns. We'll work back from the authorisation point, agree what can be prepared unattended and scope a pilot on one filing period.