Sec 01 · Overview — Managed AI Agent Operations
Your AI agents,
run like production systems.
Nestack Agent Care adds a managed operations layer around your AI agents, combining monitoring, evaluation runs, human review, incident response, cost controls, and performance reporting to prevent silent failures, hallucinated actions, policy breaches, rising token costs, and performance drift.
- Failure modes catalogued
- 603
- Industry playbooks
- 23
- Enterprise critical SLA
- 30 min
- Class A, per agent / month
- $199+
Playbooks
Pick your industry
Choose your industry to explore the risks we monitor, the evaluations we run, and the procedures we follow to keep AI agents reliable, compliant, secure, and production-ready across every stage of operation.
No playbook matches that search. Try a sector, task, or keyword — or browse the full index above.
Sec 03 · Procedures
Onboard → Watch → Improve → Certify
We instrument your agents, watch them around the clock, turn incidents into fixes, and deliver a monthly audit-ready scorecard your board or regulator can read.
When an agent misbehaves, nobody improvises — the crew flies the procedure.
-
EP-1
Detect
Alert fires or a reviewer flags a session. On-call acknowledges within the SLA clock.
-
EP-2
Contain Memory item
SEV-1: pause the agent or switch to safe mode first, diagnose second. Kill-switch authority is pre-agreed.
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EP-3
Diagnose
Pull traces, classify against the catalog, size the blast radius since onset.
-
EP-4
Remediate
Apply the catalog's first response; verify with a targeted eval re-run before full autonomy.
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EP-5
Notify
Client informed per SLA. SEV-1 includes affected sessions and containment time.
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EP-6
Learn
Review within 5 days. Not closed without a playbook update.
Nestack Agent Care takes immediate action to contain the issue, then verifies each step against the established process.
AI Agent Care pricing, made simple
Per agent. Per month. Pay only for the AI agents actively running in production.
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